Frequently Asked Questions
How does Kleptofinder work?
To put it simply, it’s an AI that scours the internet and finds pictures stolen from you on other pages and accounts. You don’t need to download any software as our platform runs 24/7/365. To get started simply add your images. This can be done by either:
- simply upload an image (or multiple at once), or
- Import from your Instagram account using our instagram sync
- or paste your website link and it takes the picture feed from there.
Once your assets are onto the platform simply mark them as ‘Protected’ and we’ll do the rest. Matches found online can be seen in the ‘Match Results’ section (and you’ll receive an alert email).
How often should I scan my Instagram/Website pictures?
Kleptofinder runs the scans in the background so you don’t have to think about it. We’ll send you an email if we find a match. The more frequently you scan, the lower the risk of unauthorized use of your content.
If you’re on one of paid plans, you can also scan on-demand. For businesses, we recommend at least a daily scanning plan as a minimum safeguard.
Where can I find information about all my scans?
There’s two main sections:
- My Assets: In here you’ll find your portfolio of assets, and see which ones are marked to be Protected
- Match Results: In here, you’ll see the results of our scans, and any matches of your assets
How can I scan my photos?
How many photos can I scan?
The number of images that you can scan depends on your package. You can view your package under your account page when you log in.
I want to report a problem with my scanning process.
Head to the ‘Contact us’ section and send us a message. We’ll get right back to you.
Where can I leave feedback about Kleptofinder services?
Head to the ‘contact us’ section of this website and send us a message. We’ll get right back to you.
Our Simple & Affordable Pricing Plans
Free
$0/monthly
- Number of Assets Protected: Up to 999
- Upload Types: Instagram, Manual
- Number of Feeds (e.g., Instagram Accounts): Single Account
- Frequency of Scans: Fortnightly
- Analytics and Reporting: Basic in App
- Support: Best Endeavours
Personal
$19/monthly
- Number of Assets Protected: Up to 4,999
- Upload Types: Website, Instagram, Manual
- Number of Feeds (e.g., Instagram Accounts): Single Account
- Frequency of Scans: Daily & On-Demand
- Analytics and Reporting: Enhanced & CSV
- Support: 48hrs
Professional
$99/monthly
- Number of Assets Protected: Up to 25,000
- Upload Types: Website URL, Instagram, Manual
- Number of Feeds (e.g., Instagram Accounts): Single Account
- Frequency of Scans: Hourly, On-Demand (single)
- Analytics and Reporting: Enhanced & CSV
- Support: 24hrs